By enrolling or otherwise participating in any classes or events sponsored by Libra Dog Training you are agreeing as follows:
You acknowledge that you understand that attendance at a private dog training class, event, and/or function is not without risk to yourself, to anyone who may attend with you and to your dog(s), since there may be situations and dog(s) to which you will be exposed that may be difficult to control and may be the cause of injury to persons or dogs, even when handled with the greatest amount of care and precaution.
You acknowledge that you assume all risks and full responsibility for yourself, your dog(s), and for anyone attending with you. You further agree to release and hold harmless Libra Dog Training for any illness, injury, or loss that you incur to yourself, to your dog(s), and to anyone attending with you. You, as the owner of the dog(s), hereby agree to secure a proper collar and leash as directed by Libra Dog Trianing, and to wear proper clothing and shoes to permit effective training of your dog. You agree to provide proof of vaccinations if requested and understand your dog may not be admitted to class and/or a private session will not occur without such proof. You agree and pledge to abide by the statements in this waiver and will ensure the same of your companions. You further agree and pledge to abide by all of the terms and conditions set forth throughout this section of the website titled “POLICIES”.
You understand that the degree to which a dog is successfully trained is a function of the interest, commitment, and cooperation of you, the owner/handler. You acknowledge and agree that there is no guarantee of what your dog will achieve in training based on the instruction given, but that you as the owner/handler of your dog(s) are responsible for teaching and training your dog(s) based on the guideance provided by your trainer. By signing the contract sent to you prior to training, you agree to its terms as well as the terms and conditions set forth throughout this page of the website titled “POLICIES”. You also acknowledge that all information is complete and accurate to the best of your knowledge.
Payment in full is due within 24 hours after dates are scheduled for the first lesson.
We will provide a refund up to the start of your first session should you choose to cancel. A $25 processing fee will be applied and deducted from your payment. You must provide at least 48 hours’ notice. Refunds can take up to 14 business days and will be issued via Stripe.
If you purchased your e-collar from Libra Dog Training, we will provide a refund following the first lesson provided you return the e-collar (complete with case and accessories). You will also be required to return the prong collar and training leash in undamaged and working condition if you have already been issued the tools.
No refunds are provided following the completion of more than one lesson. No exceptions will be made.
During training, if you choose to postpone your lessons, your remaining sessions will be good for a 6-month period from the time we receive written notice sent to firstname.lastname@example.org
You must provide at least 48 hours notice before the start time of your lesson should you need to reschedule. You can reschedule via TidyCal, email ( email@example.com) or by phone (425.428.3613). After two occurrences (reschedules), should you need to cancel, one session will be deducted from your total remaining sessions. Any rescheduling with less than 48 hours notice prior to your lesson will result in one session being deducted from your total remaining sessions.
Guarantee/ Refund Policy
We offer a money back guarantee that if you are not completely satisfied after your 1st lesson, we will completely refund your money for the entire program you paid for. You must request your money back guarantee no later than the end of the 1st lesson. Once the student has enrolled in a program and the 1st lesson with the primary trainer has been completed, there shall be no refunds of tuition or enrollment fees.
Safe Secure Transactions
At Libra Dog Training, we go to great lengths to guarantee the security of all transactions. We use Stripe payment system which is state-of-the-art technology to protect your data from unauthorized third parties.